MISSION

C.T. POINT Group grounds its success and growth on four key points:

  • THE CUSTOMERS: the company has always payed great attention to the customer's fidelization, as also prescribed by the new European Standard EN ISO Vision 2000.
    The aim has always been to establish a cooperation rather than just a simple commercial relationship.
    It's for this reason that a strong effort is put into quality guarantee, efficient service, and competitive prices, but also in beeing capable to fulfill the clients technical and commercial needs. This is possible thanks to the positioning of branches or warehouses in the main areas, and the constant will to cooperate to solve the customer's problems with specially designed products, colours on demand and "custom-made" commercial formulas.
    Clients of any dimension can find an answer to even the most unusual or difficult requests and can even get free samples and small quantities of special products with no extra cost.
    Despite the growth and the dimension which C.T. POINT has reached, it continuously reconfirms the maintenance of the basic principles of humility and flexibility which are strenghtening its reputation
  • THE EMPLOYEES: the growth of a company is not possible without a strong team work.
    All members of the Group, at all levels, take care of any single step of the process, to grant the quality expected by the market, to efficiently answer all the needs and to assure quick and punctual deliveries. The staff, mostly young people, is regularly attending training courses, in accordance to the Quality System prescriptions, to be able to give a contribution to the creation of an homogeneus "Firm Philosophy".
  • THE SUPPLIERS: a good partnership with the suppliers and banks is at the base of the Company's views.
    The same attention which is given to the clients is also given to all the suppliers to get quality guarantee and privileged supply conditions.
    The Company's sound reputation, solvency, and the payments puntuality give the suppliers the confidence for a troubleless business.
    Since many years C.T. POINT financial statements have been verified and audited by Reconta Ernst & Young which certifies their transparency and fairness.
  • MACHINES PRODUCERS: most of the manufactured threads have a technical content and are focused to reach an high performance in the most difficult use conditions.
    This is why a joined research and partnership is habitually in progress with the main constructors of sewing and special machines. The cooperation is often starting from the first stages of the machine prototype and goes on until the new application is marketed.
    C.T. POINT than grants the quick supply of all threads, both standard and special through its capillar commercial network, to prevent any stop to often high value production plants.
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